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SHIPPING & RETURNS

RETURN & EXCHANGE POLICY

REFUNDS,, RETURNS AND EXCHANGES We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will exchange or refund the full order amount minus the shipping costs for the return(the refund maybe in a giftcard).In the event that your order arrives damaged in any way, please email us as soon as possible at info@backcountrygifts.co.nz with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.If you have any further questions, please don't hesitate to contact us at info@backcountrygifts.co.nz

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